top of page
Phoenix Logo.png

Privacy Policy

 

 

IIntroduction
 
Phoenix CIS Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 
 
2. Information We Collect
 
We may collect and process the following data:
 

  • Personal details: Name, address, email address, phone number

  • Business information: Company name, UTR, payroll details

  • Financial information: Bank details, payment information

  • Employment data: Earnings, tax, National Insurance, CIS deductions

  • Technical data: IP address, browser type, website usage data

 
 
3. How We Collect Your Data
 
We collect data when you:
 

  • Submit an enquiry through our website

  • Register as a client

  • Use our payroll or CIS services

  • Communicate with us via email, phone, or forms

 
 
4. How We Use Your Data
 
We use your information to:
 

  • Provide payroll and CIS services

  • Process payments and manage accounts

  • Comply with HMRC and legal obligations

  • Communicate with you regarding our services

  • Improve our website and services

 
 
5. Legal Basis for Processing
 
We process your data under the following lawful bases:
 

  • Contractual obligation – to deliver our services

  • Legal obligation – to comply with HMRC and regulatory requirements

  • Legitimate interests – to operate and improve our business

  • Consent – where required (e.g. marketing communications)

 
 
6. Sharing Your Data
 
We may share your data with:
 

  • HMRC and government authorities

  • Pension providers (e.g. NEST)

  • Banking and payment providers

  • Professional advisors (accountants, legal)

  • IT and software providers

 
We do not sell your data to third parties.
 
 
7. Data Security
 
We take appropriate security measures to protect your data, including:
 

  • Secure servers and encrypted systems

  • Restricted access to sensitive data

  • Regular system monitoring

 
 
8. Data Retention
 
We retain your data only as long as necessary:
 

  • Payroll and tax records are typically kept for at least 6 years to meet legal requirements

 
 
9. Your Rights
 
Under UK GDPR, you have the right to:
 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to processing

  • Request data portability

 
To exercise your rights, contact us at:
[Insert email address]
 
 
10. Cookies
 
Our website may use cookies to improve user experience and analyse traffic. You can control cookies through your browser settings.
 
 
11. Third-Party Links
 
Our website may contain links to other websites. We are not responsible for their privacy policies or practices.
 
 
12. Changes to This Policy
 
We may update this policy from time to time. Any changes will be posted on this page.
 
 
13. Contact Us
 
If you have any questions about this Privacy Policy, please contact:
 
Phoenix CIS Ltd
[Your Address]
[Your Email]
[Your Phone Number]

bottom of page